Walk the Talk

In my career, I have been quite lucky to be promoted and given great responsibility for people and resources.  An interesting thing happened along the way…people started listening to every word that came out of my mouth.

Since I wear my heart on my sleeve – and often roll my eyes into the back of my head when something dumb is said – I need remember that my every action is being counted.

When I first started managing people and was asked about a particular issue, I would say what I thought about it. Somewhere between the half-baked ideas leaving my mouth and that person walking away, my thoughts had become commands.

One time when I was hosting a meeting, I started grumbling that I could not find two matching mugs. I flippantly said, “We need decent glasses. I’m tired of looking like the Beverly Hillbillies!” Peggy*, one of the admin staff, who happened to be in the kitchen at the time, dropped everything and ran out to buy eight matching place settings for “company”.

What you say with your body language and what you say by blowing off a peer is significant in the eyes of your staff. You could very well be sabotaging the goals of the organization. For the sake your people and the company you must walk-the-talk.

*name changed for privacy

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